Just wanted to leave a good feedback for MSA mortgage, they’re extremely professional and specially Luisa was very helpful and honest through the whole refinancing of our home in Melrose.
Thanks a bunch.
After so many years working in Real Estate in many capacities, I can assure without hesitation that Luisa Bedoya and her Team are the best. Always polite and quick to response Luisa and her team knows the in and out of every program out there, guaranteeing a fast and smooth transaction every time.
Luisa Bedoya is extremely knowledgeable, courteous, honest, and gorgeous. Very helpful to accommodate anyone in their specific mortgage needs regardless the situation in a timely manner. The best around and bilingual in the state of Massachusetts. I will definitely recommend her to everyone in the state. Thanks for everything and I will continue to work with her with refinancing and other types of mortgages. 5stars all the way.
(Translated by Google) Excellent service, we are very happy with all the help we had from Luisa for the purchase and then to refinance the house.
Excelente servicio, estamos muy contentos con toda la ayuda que tuvimos de Luisa para la compra y luego para refinanciar la casa.
In general MSA mortgage Staff are very helpful and professional, However Luisa Bedoya specifically is extremely helpful , she take her time with her client and consistent. Very honest , truthful , fast in process , best communication they wont let worry at all . Thank you so much to Daniela and Martha for all your help, and very special thanks to Luisa without you it will be impossible to purchased my dream house .for the first time home buyer or second home buyer I highly recommend Luisa Bedoya as a loan officer .
HIGHLY RECOMMENDED!! I've been wanting to buy a house for a while but was dreading the process. However, my apartment burned down on Thanksgiving day and I needed a home asap. Luisa, Daniela and Marta came to my rescue! I didnt know anything about mortgages or the financials of buying a house but they made the process as simple and easy as possible. They answered all my questions right away, making sure I understood everything. The team is very professional, knowledgable and they will do everything in their power to help you close on your dream home! I highly recommend them to anyone that is looking for the best mortgage lenders in MA. In fact, my parents are looking for a new house and they are going to Luisa for their next home!
I have nothing but great things to say about Luisa and her team. Since the first time we met she was always on top on everything. I was surprised to see how fast she was able to get my refinance done. I would recommend her to all of my family members and friends no doubt. Her team is excellent. For sure I'll be using her services in the future.
Luisa and her team are the best in the business, hands down. Luisa has helped me personally with two loans, and both were cleared to close well ahead of schedule. I have also observed her help countless buyers and borrowers achieve their homeownership goals. Because of the effort they put in, Luisa and her team consistently exceed expectations in their competence, availability, communication and results. Quite frankly, their work ethic is peerless. I strongly recommend Luisa to anyone looking to purchase or refinance. She and her team will truly give you their best - and because of that - they will do an outstanding job for you.
Luisa Bedoya and her Team demonstrated the utmost professionalism, knowledge and overall pleasant service during our loan process. Luisa and Team were available to us all the way through closing to answer any questions or concerns we had and made what is generally a stressful process, a pleasant experience. We highly recommend Luisa and the Bedoya Team for any purchase or refinance. They are the ultimate mortgage professionals.
Peggy Pratt Calle
Luisa is responsive, truthful, extremely helpful and consistent . I believe transparency and consistency are key factors to remain in this business. As a Realtor, I know that she will work hard for my clients and is always a vital part of my smooth and timely transactions.
The purpose of this review is to convey and highlight the excellent service and partnership that MSA Mortgage Loan Officer Luisa Bedoya has provided me this year. I have worked and partnered with Luisa on a number of accounts and have been consistently impressed with her knowledge, professionalism, attention to detail, and generosity. I am the account manager with Cake Credit, and I am charged with the task of finding business partners willing to work with us to repair the credit of future home buyers. Upon reaching out to Luisa, she was immediately engaged in the conversation and it was clear she was committed to giving back to the community and took interest in assisting anyone with an issue that revolved around credit, all the while representing her organization professionally. Since then, she has been an integral part of our credit repair process, lending her expertise and feedback to help us provide excellent services to her clients. Most recently, Luisa is incredibly helpful with essential knowledge, important details, and prompt response time. Perhaps her greatest skills are her ease of communication and terrific interpersonal dynamics, two things I value highly in my line of work. In summary, I feel compelled to write this letter of appreciation for Luisa and secondarily, her office. Should you need clarification or a follow-up on any of the information above, please do not hesitate to contact me.
Being in the mortgage industry for almost 20 years, I have say Luisa is just amazing. She is extremely knowledgeable and on top of her loans. She keeps both the client and realtor informed of the process and this makes a big difference as the homebuyers feel confident and know what to expect.
I can't say enough good things about my experience of obtaining a mortgage with Luisa Bedoya and her team. Luisa is very knowledgeable, provides honest feedback and advice (which is something we appreciate) and made such a stressing process feel like a breeze, she always explaining the reason behind the documents she was requesting and made sure we completely understood the process. when you are getting into a 30 year commitment it is important to find someone you trust and Luisa and her team definitely will fulfill that requirement.